Digital and Self-Service Banking Options are Available.[2]

Mobile App

Deposit checks, pay bills, view account balances, and utilize person-to-person payment using Zelle©, all from the convenience of your mobile device.   Download our app today from the App Store or Google Play.  


Online Banking

Conveniently check balances, make transfers, view transactions, make payments and more, wherever you are. If you haven't enrolled in online banking, it's easy and quick to do so.  Enroll now

Automated Telephone Banking

Our automated telephone banking service is also available 24/7 for account balances, recent transactions, transfers, and more at 1-800-536-0897. Or, call our Customer Care Center at 1-800-274-4482 to speak to our Customer Care Team. 

Customer on the computer

We're committed to our customers.  

Our Customer Care Center is here for you at 1-800-274-4482, available from 7 am – 7 pm CT Monday – Friday, and 7 am – 4 pm CT Saturdays. 

In the event you experience financial disruption, contact your loan officer or banking center manager for assistance and complete the loan deferral request form.

Economic Impact Payments

The IRS is responsible for the calculation and distribution of stimulus payments. Visit the IRS website to learn more about eligibility and payment status.

CARES Act

The Paycheck Protection Program (PPP) is administered by the Small Business Administration and is designed to help small businesses that have been impacted by COVID-19. Learn more about Bank OZK's participation in the PPP.
Customer Care Center

Rest assured. 

We continuously monitor the COVID-19 situation in order to support our customers, employees and communities.

We're providing our employees information they need to stay healthy and advising them to stay home if they are not feeling well.  

The safest place for your money is in the bank where it is FDIC Insured.[3] Bank OZK is the #1 capitalized major bank in its asset class in the United States.[1] Our strong capital base reinforces the safety of our bank and your deposits. 

Safety Locks

Fraud prevention. 

Now, more than ever, it’s important to be on alert for fraud, email phishing and bogus requests for information.

Bank OZK will never contact you directly by phone or text and ask for your personal or account information that we already have on file. Never provide personal, sensitive information including your account number, card numbers, passwords or pins to anyone. Learn more about Online Security & Privacy and fraud schemes related to COVID-19.

Protect yourself from cybercriminals. Learn more on our blog.

[1] Among the nation’s largest 100 publicly traded banks by asset size headquartered in the U.S. (excluding Puerto Rico banks), Bank OZK has the strongest Tier 1 Leverage Capital ratio, at 14.62% as of 3-31-20, more than double the Basel III regulatory capital minimum to be considered well capitalized. Source: S&P Global Market Intelligence data as of March 31, 2020.

[2] Mobile banking requires enrollment in online banking. Message and data rates may apply. Available for eligible accounts; some restrictions may apply. For automated telephone banking, the transfers available depend on account eligibility.

[3] Since 1933, no depositor has ever lost a penny of FDIC-insured funds. Today, the FDIC insures up to $250,000 per depositor per ownership category per FDIC-insured bank. An FDIC-insured account is the safest place for consumers to keep their money. Learn more about deposit insurance here.

FDIC's Electronic Deposit Insurance Estimator (EDIE) is a tool that can help consumers determine deposit insurance coverage based on accounts they may already have with a bank or accounts they are considering opening. The agency recommends using EDIE for questions about FDIC deposit insurance coverage.

[4] From MONEY Magazine, ©2019 Meredith Corporation. Used under license. MONEY and Meredith Corporation are not affiliated with, and do not endorse products or services of, Bank OZK.